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Friday, March 29, 2024
HomeApp Support

App Support

How do I get a token?

(Applies to web subscriptions only)

Log into your account and click Add New Mobile Device. PPD will assign you an alphanumeric token, which is used to log you into the PPD Mobile APP. Tokens expire in five minutes, but don’t worry if it expires. You can simply generate a new valid taken.

How do I log into the PPD Mobile APP?

Open the menu and tap/click on Login. Type in your token. If you ever get logged out, just repeat the steps listed above. The original token will expire.

How do I subscribe to People’s Pundit Daily in the APP?

Open the menu on the top and tap on Subscribe. Select your subscription level, one month or one year and follow the instructions. Once the transaction is complete, you will be automatically logged in and have the ability to access to all content. Because of APP store policies, if you would like to choose another subscription level you will have to do so on People’s Pundit Daily.

How do I log back in my in-app subscription?

(Applies to web subscriptions only)

Click the settings gear icon in the top right corner and tap Restore In-App Purchases.

How do I access my in-app subscription from another mobile device?

Click the Settings gear icon in the top right corner and tap Restore In-App Purchases.

Why am I blocked from reading full columns?

You are either logged out or didn’t subscribe. See above how to log in or subscribe.

Why am I asked to subscribe again?

You got logged out. See above how to log back in.

How do I know if I am logged in?

When you click on the top left menu, you will no longer have a Login button.

What if I get, ‘This device is linked to another account?’

On the Login page of our site, after you are logged in, you will see one or more very long lines of code. Click the adjacent X to delete them. Next, click Add a Mobile Device and get a new token and log back in.

How do I access content on the Web if I subscribed in-app?

The Get Web Access option is available inside your settings gear icon in the top right corner. Specify email address, username and password. Use these credentials to log in to People’s Pundit Daily.

How do I change the font size?

Click the Settings gear icon in the top right corner, and adjust to the preferred size.

How do I change the order of the comments?

Click the Settings gear icon in the top right corner, and select the preferred order.

What if my question isn’t answered here?

Email [email protected].

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